Privacy policy

Introduction
Welcome to Nut Just Milk ("we", "us", "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site"), as well as your rights related to that information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following types of information:

1. Personal Information

• Identity Data: Includes your first name, last name, username, or similar identifier.

• Contact Data: Includes your email address, phone number, and mailing address.

• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

• Profile Data: Includes your username, password, purchases or orders made by you, preferences, and feedback.

 

2. Technical Data

• Usage Data: Information about how you use our Site, products, and services.

• Device Data: Includes your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.

• Tracking Data: Includes information collected by cookies and other tracking technologies.

 

3. Marketing and Communications Data

• Your preferences in receiving marketing from us and your communication preferences.

 

How We Use Your Information
We use your information in the following ways:

• To Provide and Manage Your Orders: Processing your orders, managing your payments, and delivering the products or services you have requested.

• To Improve Our Services: Analysing how you use our Site to improve the functionality and performance of our services.

• To Communicate with You: Sending you information about your orders, updates, marketing communications, and responding to your inquiries.

• To Comply with Legal Obligations: Ensuring we comply with applicable laws and regulations.

 

Sharing Your Information
We may share your information with third parties in the following circumstances:

• Service Providers: We may share your data with third-party service providers that perform services on our behalf, such as payment processing, delivery services, and IT support.

• Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.

 

Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, no internet-based service can be 100% secure, so we cannot guarantee the absolute security of your data.

Your Rights
You have the right to:

• Access: Request access to your personal data that we hold.

• Correction: Request correction of the personal data that we hold about you.

• Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes we collected it.

• Objection: Object to the processing of your personal data where we are relying on a legitimate interest.

• Withdrawal of Consent: Withdraw your consent at any time where we are relying on consent to process your data.

 

Cookies
We use cookies and similar tracking technologies to enhance your experience on our Site. For more detailed information about the cookies we use, see "Cookies we use" just below.

Cookies we use
Our Site is built on Shopify and uses these cookies and similar technologies: Essential cookies (Shopify) keep your cart, checkout and session working — the Site does not function without them. Analytics: Google Analytics 4 and Microsoft Clarity help us understand how the Site is used so we can improve it. Advertising: the Meta (Facebook/Instagram) pixel measures whether our ads lead to purchases. You can block or delete cookies in your browser settings; essential cookies may need to stay on for the Site to work.

Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown at the end of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@nutjustmilk.com